Privacy Policy

This Privacy Policy explains how Boltay Huroof ("Boltay Huroof," "we," "us," or "our") collects, uses, discloses, and protects information when you visit our website at https://boltayhuroof.com (the "Website") or use our companion mobile application (the "App"). The Website and the App are together called the "Services." By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with it, please do not use the Services.Boltay Huroof is a social enterprise dedicated to making education, information, and independence accessible for people who are blind or visually impaired. We design our Services to be accessible and to respect your privacy, and we aim to collect only the information we need to operate and improve them.

1. Information We Collect, Information you provide directly.

When you contact us through the Website, by email, or through the App, you may provide your full name, email address, and the content of your message or inquiry. If you take part in partnership, sponsorship, volunteering, or educator programs, you may also provide your organization's name and other details relevant to your request.Content you enter into the App. The App converts text into Braille and may use text-to-speech features. Text that you type, paste, or import into the App is processed to deliver these features. We do not ask you to enter sensitive personal information into the App, and we encourage you not to include confidential or sensitive material in text you submit for conversion.Information collected automatically on the Website. When you visit the Website, we and our service providers may automatically collect technical information such as your IP address, browser type and version, device type, operating system, referring pages, pages viewed, time spent on pages, and the date and time of your visit. This information is collected through server logs, cookies, and similar technologies.Device and usage information collected through the App. When you use the App, we may automatically collect device-level information such as your device model, operating system and version, language and region settings, App version, unique device or installation identifiers, crash reports, diagnostic and performance data, and general information about how you interact with App features (for example, which features are used and how often). This information helps us keep the App stable, secure, and useful.Information from third parties. We may receive limited information from service providers that help us operate the Services, such as aggregated analytics or error-reporting data.

2. Device Permissions

The App may request access to certain features or data on your device. Access is requested only when needed for a feature you choose to use, and you can grant or withdraw permissions at any time through your device settings. Depending on the features you use, permissions may include:Storage, files, and media: to let you import text or documents for conversion, and to save or share converted output. Camera: if you choose to capture text from printed material. Microphone: if you choose to use voice input or related audio features. Network access: to connect to our backend services and to deliver features that require an internet connection. Notifications: if you choose to receive updates or alerts from the App. Accessibility and text-to-speech services: to work with your device's built-in screen reader, speech engine, and accessibility settings so that the App can speak text aloud and adapt to your preferences.The App does not access any permission-protected feature without the permission being granted. If you decline or revoke a permission, some features of the App may be unavailable or may not work as intended, but you can generally continue to use the remaining features.

3. Cookies and Similar Technologies

The Website uses cookies and similar technologies, which are small files placed on your device. We use them to make the Website function properly, remember your preferences, understand how visitors use the Website, and improve its design and content. Some cookies are essential for the Website to work, while others are used for analytics and performance measurement. Embedded content or plugins on the Website, such as maps, contact forms, and links to social media platforms, may set their own cookies under the policies of the providers that supply them.You can control or delete cookies through your browser settings. Disabling certain cookies may affect how parts of the Website function. The App may use local storage on your device, such as preferences and cached data, for similar purposes, and you can clear this through your device or App settings.

4. How We Use Your Information

We use the information we collect to provide, operate, and maintain the Website and the App; to deliver text-to-Braille and text-to-speech functionality; to respond to your questions, requests, and feedback; to communicate with educators, organizations, sponsors, volunteers, and partners who contact us; to monitor, troubleshoot, and improve the performance, accessibility, and security of the Services; to analyze usage trends and develop new features and solutions; to detect, prevent, and address fraud, abuse, security incidents, and technical problems; and to comply with legal obligations and enforce our terms and rights.We do not sell your personal information. We do not use the text you enter into the App to build advertising profiles.

5. Third-Party Service Providers

We work with trusted third parties to help us operate and improve the Services. These providers act on our behalf and may have access to information only as needed to perform their functions. They include:Operating system services. The App relies on features provided by your device's operating system, such as text-to-speech engines, accessibility services, file access, and notification delivery. Your use of these services is governed by the terms and privacy practices of the operating system provider, and we do not control how those providers handle information.Backend and cloud services. We use hosting, storage, and application programming interfaces (APIs) to process requests made through the App, deliver conversion and speech features, store necessary data, and maintain the Services. Text or data you submit through the App may be transmitted to and processed by these backend services.Website and communication services. We use website hosting, content management, form-processing, and email providers to run the Website and to receive and respond to your messages.Analytics and diagnostics providers. We may use analytics, crash-reporting, and performance-monitoring tools to understand how the Services are used and to fix technical problems.We require our service providers to protect information appropriately and to use it only for the purposes for which it was provided. Third-party services have their own privacy policies, and we encourage you to review them.

6. How We Share Information

Beyond the service providers described above, we may share information in the following limited circumstances: with your consent or at your direction; to comply with applicable law, regulation, legal process, or a valid request from a public authority; to protect the rights, property, safety, and security of Boltay Huroof, our users, or the public; to investigate or address suspected fraud, abuse, or violations of our terms; and in connection with a merger, acquisition, restructuring, or transfer of all or part of our organization, in which case the information may be transferred to the successor entity, subject to this Privacy Policy. We may also share aggregated or de-identified information that cannot reasonably be used to identify you.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide the Services, respond to your inquiries, meet legal, accounting, or reporting requirements, resolve disputes, and enforce our agreements. When information is no longer needed, we delete it or de-identify it. Content processed by the App for conversion is retained only as long as needed to deliver the requested feature, except where retention is necessary for security, troubleshooting, or legal reasons.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, and disclosure. These include encrypted connections where appropriate and access controls on our systems. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your device secure and for the information you choose to enter into the Services.

9. International Data Transfers

Boltay Huroof is based in Pakistan. Our service providers may be located in, or process information in, other countries. By using the Services, you understand that your information may be transferred to, stored in, and processed in locations outside your country of residence, where data protection laws may differ from those in your location. Where we transfer information, we take reasonable steps to ensure it is handled in accordance with this Privacy Policy.

10. Your Choices and Rights

Subject to applicable law, you may have the right to request access to the personal information we hold about you, ask us to correct inaccurate or incomplete information, ask us to delete your personal information, object to or request restriction of certain processing, and withdraw consent where we rely on it. You can also manage cookies through your browser, manage App permissions through your device settings, clear locally stored App data, and uninstall the App at any time to stop all further collection through it.To exercise any of these rights, please contact us at info@boltayhuroof.com. We may need to verify your identity before responding, and we will respond within a reasonable time. We may decline requests where permitted or required by law, and we will explain our reasons if we do.

11. Children's Privacy

Our Services are intended to support learners, students, teachers, families, and organizations, and children may use the App with the involvement of a parent, guardian, or educator. We do not knowingly collect personal information from children without appropriate parental or guardian consent where required by applicable law. If you are a parent or guardian and believe a child has provided personal information to us without your consent, please contact us at info@boltayhuroof.com, and we will take reasonable steps to review and delete that information.

12. Third-Party Links and Embedded Content

The Website may contain links to third-party websites and social media platforms, as well as embedded content such as maps. These third parties operate independently of Boltay Huroof, and we are not responsible for their content, privacy practices, or security. We encourage you to read the privacy policies of any third-party site or service you visit or use.

13. Accessibility of This Policy

We are committed to making our Services and policies accessible to everyone. If you would like this Privacy Policy in an alternative format, such as a screen-reader-friendly version, large print, or another accessible format, please contact us at info@boltayhuroof.com, and we will do our best to assist you.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, the Services, or applicable law. When we make changes, we will update the "Effective Date" at the top of this page and, where appropriate, provide additional notice through the Website or the App. Your continued use of the Services after an updated Privacy Policy takes effect means you accept the revised terms. We encourage you to review this page periodically.

15. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or our handling of your information, please contact us:

Email: info@boltayhuroof.com
Website: https://boltayhuroof.com